Frequently Asked Questions
Everything you need to know about shopping at Rollover Kids
What is your standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the country.
How do I know which size to buy for my child?
Each product page features a detailed size guide based on height and weight. If your child is between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
Are your fabrics safe for sensitive skin?
Yes, we prioritize high-quality, breathable cotton and hypoallergenic blends to ensure all our garments are soft and safe for delicate children's skin.
Do you offer international shipping?
Currently, we ship to selected international destinations. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.
How should I care for my Rollover Kids clothing?
To maintain the quality of our garments, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or hanging to dry.